Frequently Asked Question

Welcome to the belgianheritage.com FAQ page! We understand that shopping online can raise many questions, so we’ve put together this page to help answer some of the most common inquiries our customers have.
At belgianheritage.com, our mission is to connect buyers with unique and authentic products from local heritage brands and businesses. We’re passionate about preserving and promoting local culture, and we strive to provide a seamless and enjoyable shopping experience for all our customers.
If you have a question that isn’t answered on this page, please don’t hesitate to contact us using the form on our Contact Us page or by emailing sales@belgianheritage.com. Our customer support team is dedicated to helping you find the information you need and resolving any issues that may arise. Thank you for choosing belgianheritage.com, and we hope you enjoy shopping with us!
You can also create an account for our webshop here.

To purchase products from Local Heritage, simply browse through the available products and add the ones you want to your cart. Once you’re ready to check out, you can enter your payment and shipping information to complete your purchase.

Delivery times range from 1 to 5 business days unless otherwise specified in our webshop. Packages are delivered by DPD.

 
For the first two orders, you can pay via Bancontact. After that, you can also pay on account. We have a payment term of 14 days.
You can contact by emailing sales@belgianheritage.com or by using the Contact form on our website. We will to respond to all inquiries within 24 hours.
Local Heritage takes the security and privacy of our customers’ personal information very seriously. Here you can consult our privacy policy.
You can contact by emailing sales@belgianheritage.com or by using the Contact form on our website. We will to respond to all inquiries within 24 hours.
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